The issues:
- The driver was driving way to fast. At one point we almost crashed the car into a red car in front of us, because your driver was “feeling the music he was listening to”. So my health was indangered.
- He dropped me off at the Marriott Courtyard instead of Terminal 2 departure level.
- He told me that I have to pay an extra 100 CZK to him if I want him to take me to the terminal entrance. Since I had no cash with me I had to walk from the hotel with 3 suitcases and find Terminal 2 departures by myself. It was very inconvenient.
- He told me that I have to pay with cash, because he doesn’t have the credit card terminal with him. However on my booking it was stated that I will pay by card in the car.
Hello, thank you for your feedback and we apology for the inconveniences. The problem was discussed with the driver to prevent similar situations in the future and we have processed the partial refundation as you have requested. Best regards, Prague in Motion team